Fix cloud incidents faster

AI agent that fixes incidents and regressions across your cloud, observability and code. All inside your team’s Slack.

SOC 2 Type II

Nothing to install

Chat-native

Book a demo

See how it works

Payment auth latency critical P1

Datadog firing: p95 2.4s, RDS writer CPU 89%.

firing

#incidentsPayments Platform

Ace10:42 AM

Investigating payment auth latency.

Payment latency spike

Risk-service deploy found

RDS pressure confirmed

Evidence trail

Telemetry

p95 2.4s, burn 6.2x

Capacity

payment pods 92% CPU

Database

writer CPU 89%

RCA: RDS writer saturation from risk-service queueing.

Deploy #8421 changed cache path

RDS writer at 89% CPU

Auth calls queued behind risk reads

Runbook draftedMedium risk

Apply the safe recovery path and verify metrics.

Scale payment workers

Shift risk reads to fallback path

Verify p95, RDS CPU, queue depth

Running across production infrastructure

* Deployed via 7DIGIT. No endorsement implied.

Fix cloud incidents faster

AI agent that fixes incidents and regressions across your cloud, observability and code. All inside your team’s Slack.

SOC 2 Type II

Nothing to install

Chat-native

Payment auth latency critical P1

Datadog firing: p95 2.4s, RDS writer CPU 89%.

firing

#incidentsPayments Platform

Ace10:42 AM

Investigating payment auth latency.

Payment latency spike

Risk-service deploy found

RDS pressure confirmed

Evidence trail

Telemetry

p95 2.4s, burn 6.2x

Capacity

payment pods 92% CPU

Database

writer CPU 89%

RCA: RDS writer saturation from risk-service queueing.

Deploy #8421 changed cache path

RDS writer at 89% CPU

Auth calls queued behind risk reads

Runbook draftedMedium risk

Apply the safe recovery path and verify metrics.

Scale payment workers

Shift risk reads to fallback path

Verify p95, RDS CPU, queue depth

Book a demo

Running across production infrastructure

* Deployed via 7DIGIT. No endorsement implied.

Book a demo

Writing code isn’t the bottleneck anymore - running it reliably is. Ace turns intent into action: detect regressions, explain what happened and generate fixes.

Ivan

Founder & CEO

Meet your new cloud engineer.

Investigate. Explain. Fix.

Get started

How it works

From alert to action

Alerts fire in Datadog, metrics live in CloudWatch and code changes hide in GitHub. Our agent connects these signals to give you the full story.

Connect your signals

Hook up your cloud, observability, code and chat systems.

Correlated RCA

2.4s

89%

#8421

Deploy #8421risk-service cache bypass

Telemetry spikeRDS writer saturation

Code pathauth calls queue behind risk reads

Correlate signals

Ace correlates observability and code changes to understand what changed.

Detect

2.4s

Explain

Deployrisk-service #8421

RDSwriter CPU 89%

Queue+4.8x depth

Act

Detect → Explain → Act

Ace flags regressions, drafts an RCA and generates an actionable runbook.

How it works

From alert to action

Alerts fire in Datadog, metrics live in CloudWatch and code changes hide in GitHub. Our agent connects these signals to give you the full story.

Connect your signals

Hook up your cloud, observability, code and chat systems.

Correlated RCA

2.4s

89%

#8421

Deploy #8421risk-service cache bypass

Telemetry spikeRDS writer saturation

Code pathauth calls queue behind risk reads

Correlate signals

Ace correlates observability and code changes to understand what changed.

Detect

2.4s

Explain

Deployrisk-service #8421

RDSwriter CPU 89%

Queue+4.8x depth

Act

Detect → Explain → Act

Ace flags regressions, drafts an RCA and generates an actionable runbook.

Features

Fix the incident loop

Ace investigates incidents and regressions across your cloud, observability, and code, then turns the evidence into a runbook your team can trust.

RCA Summary High confidence

Likely cause

PR #1847 moved risk profile reads into the synchronous authorization path.

Datadogp95 2.4s

CloudWatchRDS CPU 89%

GitHubPR #1847

Elasticsearcherror cluster

Evidence

Deep root cause analysis

Correlate incident alerts and telemetry with code changes to find what actually broke.

Runbook DraftAuto-generated

Enable async fallback

Cap synchronous lookup duration

Review query plan

Open forward-fix PR

Actionable runbooks

Generate step‑by‑step runbooks to guide mitigation and recovery.

Remediation Request

ActionEnable async fallback

Scopepayment-service only

RiskLow

StatusEvaluatingWaiting for approval

Read-only firstScoped actionAudit logged

Read-only by default

Ace starts in read‑only mode until your team gains confidence. Then, every fix requires human approval.

Production ReviewLast 7 days

3latency regressions

1recurring DB bottleneck

2underutilized services

4recommended follow-ups

Recommendation

Add query-plan regression test.

Continuous performance tuning

Track errors, tail latency and reliability trends. Get concrete actions to stay within targets.

Audit Trail

SOC 2Read-onlyHigh confidence

22:03Regression detectedDatadog

22:05Deploy correlatedGitHub

22:07DB pressure confirmedCloudWatch

22:09RCA draftedElastic

22:12Fix proposedAce

Auditability & guardrails

Recommendations tie back to signals and constraints so you can trust proposed changes.

#incidentsPayments

Ace

Payment authorization latency regressed.

Likely cause: PR #1847 moved risk reads into the synchronous path. Confidence: High.

Show evidenceDraft runbookCreate postmortem

what evidence supports this?

Ace

Datadog p95 2.4s

CloudWatch writer CPU 89%

GitHub PR #1847

Chat-native agent

Ace lives in your Slack or MS Teams workspace. Get alerts, reports and insights without opening another dashboard.

INTEGRATIONS

Connect your existing stack.

Ace works with your existing cloud, observability, code and chat systems. It does not replace them.

Get started

Cloud infrastructure

Tie recommendations to the underlying infrastructure so actions map to real knobs and constraints

Datadog

Pull metrics and traces to validate hypotheses and spot saturation or downstream bottlenecks.

Prometheus + Alertmanager

Pull metrics and logs from your k8s clusters. Enable Alertmanager to trigger investigations when alerts fire.

Code and deploys

Correlate regressions with recent commits, PRs, deployments, and change signals.

Elasticsearch

Logs, metrics and traces from your Elastic stack.

Chat workflows

Slack, MS Teams + more

The main operating surface where Ace lives - incident alerts, ask "What caused recent latency", weekly reports and more.

DESIGNED FOR MODERN CLOUD TEAMS

Ace starts read‑only, requires explicit approvals and comes with enterprise‑grade onboarding and support.

SOC 2 Type II

Least privilege access

24/7 Support

Fix cloud incidents faster

Fix cloud incidents faster

Fix cloud incidents faster